Club Capital Blog

Club Capital's Newest Offering: People Advisory Services

In today's dynamic business landscape, success hinges on not only the products or services you offer but also on the talent you attract, develop, and retain. This is where people advisory services come into play. At Club Capital, we pride ourselves on offering a wide range of services designed to help businesses thrive by optimizing their human capital. Here are some of the key problems we're dedicated to solving:

Learn more about People Advisory Services (PAS) on our website or book some time with our People Operations Manager for a PAS consultation.

1. Inefficient Recruitment Processes:

  • The Problem: Many organizations struggle with time-consuming and ineffective recruitment processes, leading to missed opportunities and potential talent slipping through the cracks.
  • Our Solution: We streamline your recruitment process, enhance your Applicant Tracking System (ATS), and help potential candidates understand why they should work for you with career paths and clear direction.

2. Skill Gaps and Inadequate Training:

  • The Problem: Employees often face skill gaps that hinder their performance and growth, which can negatively impact the overall productivity of your team.
  • Our Solution: We offer comprehensive training programs that address skill deficiencies, focusing on leadership, soft skills, and specialized training to boost employee confidence and competence.

3. Lack of Feedback and Performance Issues:

  • The Problem: Feedback systems within organizations may be insufficient or inconsistent, resulting in unclear expectations and underperforming teams.
  • Our Solution: We help you standardize and regulate feedback systems, leading to improved communication, clearer performance expectations, and increased team morale.

4. Employee Engagement and Retention Challenges:

  • The Problem: High turnover rates and disengaged employees can have a detrimental impact on an organization's culture and bottom line.
  • Our Solution: Our services focus on improving engagement through automated check-ins, one-on-one sessions, and objective-driven performance reviews. We help you create an environment where employees feel valued and are more likely to stay.

5. Legal Compliance and HR Procedures:

  • The Problem: Navigating complex labor laws and ensuring HR procedures are legally sound can be a daunting task for many businesses.
  • Our Solution: We provide access to a labor law attorney and assist in building and reviewing employee handbooks, ensuring that your HR practices are compliant and defensible.

In summary, our People Advisory Services at Club Capital are tailored to address these common challenges faced by agents today. We're committed to helping you attract, develop, and retain top talent, ultimately driving success for your organization. Whether you're struggling with recruitment, training, feedback, engagement, or legal compliance, we have the expertise and solutions to propel your business forward. Contact us today to start overcoming these challenges and achieving your goals.

Our Current Big Successes:

  • Refining your interview processes - so you can directly compare candidates and ensure they know what is expected.
  • Standardizing and professionalizing training programs - so you know exactly what they know and where to improve.
  • Improving feedback systems- so you can see problems coming before they become bigger.


Here's what some of our satisfied clients have to say about Club Capital's People Advisory Services:

  • "This service has helped me structure an onboarding process in an extremely professional manner. By implementing these strategies I am able to shorten the timeframe expected to bring new team members up to speed and get better results quicker!

  • "Wow, I feel like my training program is kindergarden and yours is college." 

  • "I stopped calling references because I wasn't getting any good information, but Lee's guidance on how to do it appropriately and effectively was invaluable. It helped me gather more meaningful insights about potential hires and confirmed some potential concerns I had." 

  • "I'm so much more confident in my interviewing now that its structured to make sure I have a comprehensive picture of what the candidate could turn out like. It saved me from hiring another person that had no interest in making calls all day" 

Who Am I?:

Allow me to introduce myself. I'm Lee, the leader of our People Advisory Services at Club Capital, where I've had the privilege of working for nearly 2.5 years. During this time, I've consistently engaged with agents, addressing their questions and providing support to help them make informed decisions and develop processes that create the happiest, most productive teams.

My journey to offering these services stems from a deep-seated passion for optimizing workplace dynamics. In addition to my tenure at Club Capital, my background spans small business consulting, leadership development, organizational change, and feedback improvement. My educational foundation includes a degree in Business Management Change and Consultancy from Maastricht University, following a career in finance with Morgan Stanley.

Learn more about People Advisory Services (PAS) on our website or book some time with our People Operations Manager for a PAS consultation.

By Lee Walker | September 26, 2023 | People Advisory | 1 Comment

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